The Licensee is bound by the Privacy Act and will protect your personal information in accordance with the Australian Privacy Principles. These principles govern how we can collect, use, hold and disclose your personal information
What kind of personal information do collect and hold?
When you apply for an interest in any of our funds we may collect information that is necessary to be able to provide you with the Fund. For instance, we may ask for identification information such as your name, address and date of birth.
Why do we collect,hold,use, and disclose peronal information?
The main reason we collect, use, hold and disclose personal information is so we can service your request concerning the Fund. This may include:
- Checking your eligibility for the Fund;
- Providing you with the Fund; and
- Helping you manage your interests in the Fund
How do we collect peronal information
We collect most personal information directly from you. Sometimes we collect personal information about you from other people such as publicly available sources of information.
How do we disclose peronal information to, and why?
Sometimes we may disclose your personal information to organisations outside the Licensee. For example, with the administrator of the fund, so that it may perform its duties for the Fund.
Do we disclose personal information overseas?
We may disclose your personal information to recipients located outside Australia. These entities may include our service providers
Do we use or disclose peronal information for marketing?
We may use your personal information to offer you products other than the Fund that we believe may interest you. We will not do this if you tell us not to.
If you don't want to receive marketing offers from us please contact us on the details listed at 'Contact us'.
Access to and correction of peronal information
You can request access to the personal information we hold about you. You can also ask for corrections to be made. To do so, please contact us on the details listed at 'Contact us'.
Resolving your privacy concerns and compliants - your rights
If you are concerned about how your personal information is being handled or if you would like to make a complaint, please contact us on the details listed at 'Contact us'.
If you are unhappy with our response, there are other bodies you can go to.